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DVD Purchases: Many of the foreign DVDs sold on this site are in PAL, which many home theater DVDs will not play.
Understanding PAL and NTSC versions: PAL and NTSC are two different video image rendering formats. Phase Alternating Line (PAL): 625 Lines National Television System Committee (NTSC): 525 Lines and the standard used for US televisions and DVD players. Please ensure that you have one of the following methods available for viewing the PAL version DVDs. Nearly all modern computers support PAL and NTSC format DVDs, which means that all the DVDs from this site can be played on a laptop or desktop with a DVD drive. All DVD's are tested on our 24" iMAC Apple, HP Laptop and Compaq Desktop to ensure compatibility. Region Free DVD Players: This is just a partial list of the dozens of available units; none have been tested or are recommended Toshiba Sd-3990 |
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Book Returns: At Overland Video, we make every effort to provide you with the highest quality products and service, but there can be times when the item purchased does not meet expectations. Books and maps can be returned for a full refund within 30 days of purchase if returned in as new condition. There are no returns on books or maps that are sold as used. Buyer pays return postage and must obtain a Return Material Authorization (RMA#) prior to shipping. An RMA is obtained by contacting Overland Video HERE
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DVD Returns: At Overland Video, we make every effort to provide you with the highest quality products and service, but there can be times when the item purchased does not meet expectations. As DVDs are sold under agreement, we cannot take returns on opened items. If the DVD is defective, we will gladly replace the item and pay all shipping. Unopened DVDs may be returned for a full refund within 30 days of purchase if returned in as new condition. Buyer pays return postage and must obtain a Return Material Authorization (RMA#) prior to shipping. An RMA is obtained by contacting Overland Video HERE |
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| Shipping Information How we ship: All of our shipping is done through USPS and we offer options including Media Mail, First-Class Mail (for orders up to 13 oz.) Priority Mail, and Express Mail for domestic (U.S.A.), U.S. military, and international orders. Shipping Costs: Cost will vary and depend on the actual weight of your order. Rates are based on real-time weight-based calculations and will be shown on the checkout page before you complete your purchase. Shipping Options: When you add items to your cart and check out, you will be presented with the available shipping options based on your order. This allows you to choose the method that is best for you. For example, Media Mail is slower than Priority Mail, but costs less. If you need something fast, you can choose Express Mail (1-2 day delivery). Special Requirements: If you have special requirements and do not want to use USPS for your order shipment, we also offer FedEx and UPS services. Please contact us with your request, and we will provide a quote for your order. Email your request to: service "at" expeditionswest.com |
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